We always strive to ensure the utmost customer satisfaction. However, due to some reason, if you wish to cancel the services you hired us for, you can always get in touch with us through our email or phone, however, it is necessary for the customer to put in their cancellation request within 12 hours of placing their order. This is because it is possible that the task will be assigned to an expert, and work might start. In this case, it is not possible to provide a complete refund. Only a partial amount of the money will be refunded to the customer, which will be based on the amount of work done. We will always ensure that only the best experts are assigned for the research work you higher us for. However, on rare occasions, it is possible that the expert is not available. If this is an issue that occurs, then we will refund your complete amount even after the 12-hour time period. If you have any other queries regarding the cancellation and refund policy do not hesitate to get in touch with us. Our 24 x 7 live chat operators are always ready to listen to the issue you are facing and provide you with possible solutions in the shortest time possible.
We always ensure that the services we provide to the customers are beyond satisfactory. However, if you feel that the services we provide are not up to your expectations, and are unsatisfied, then you can get in touch with us by contacting us through the email or phone number, which we provided on the website. We will ensure that the refund is provided to you based on our policies. We will always try to create the most suitable environment for our clients so that they can communicate with us freely. If the payment has been made by credit card, then the refund will be issued to the credit card that was provided at the time of the billing; if any issues arise during payment through the gateway, then the refund will be made to the same account that was utilised for billing.
In case the services and products we provided to you had a negative impact on your academic career, then we will partially refund up to 50% of the money that was paid to us for the service. The reason is that it is necessary to pay the expert that has performed the research. Nevertheless, if you are unsatisfied with the services we provide, you can always avail our unlimited editing service.